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Collection Policy

Please be kind and understand that we close at 6:00pm, if you are not going to make it please send someone in your absence. If you are not here by 6:00pm and we haven't heard from you, we will board your dog or dogs overnight. This will be at an extra cost to you and you will not be able to collect until 8:00am the next day from crèche.

If there is ever an emergency and we have not heard from you we will always care for your dogs needs entirely until contact has been made. Your emergency contact may be contacted at this point but will not necessarily have to do anything, dependent on what is agreed.